Email & WhatsApp Marketing Services in India
Targeted Communication
Email & WhatsApp Marketing That Drives Real Engagement
Build stronger customer relationships, boost repeat sales, and drive consistent conversions with Email & WhatsApp Marketing. These direct communication channels help you reach your audience instantly with personalized messages that deliver value and results.
At Addinfi, we create strategic, permission-based email and WhatsApp campaigns designed to nurture leads, increase engagement, and maximize customer lifetime value.
Message Marketing
What is Email & WhatsApp Marketing?
Email & WhatsApp Marketing are direct digital marketing strategies that allow businesses to communicate with their audience through personalized emails and real-time WhatsApp messages.
These channels are ideal for nurturing leads, sharing offers, sending updates, and building long-term customer relationships.
Email & WhatsApp Marketing helps businesses:
Reach Customers Directly on Their Inbox or Phone
Deliver Personalized and Timely Messages
Improve Engagement and Open Rates
Increase Repeat Sales and Customer Retention
Our Clients
Brands That Trust Us
Direct Outreach Solutions
Our Email & WhatsApp Marketing Services
We don’t just send messages, we build conversion-focused communication strategies that align with your business goals. Every campaign is designed to engage the right audience with the right message at the right time.
Campaign Strategy & Planning
A successful messaging campaign starts with a clear strategy. We understand your audience, objectives, and communication goals before creating a structured plan that drives engagement and conversions. This ensures every message is purposeful, well-timed, and aligned with the customer journey, resulting in stronger connections and measurable outcomes.
- Customer journey mapping
- Message frequency planning
- Campaign goal alignment
- Channel specific strategy (Email & WhatsApp)
Audience Segmentation & List Management
Sending the same message to everyone doesn’t work. We segment your audience to ensure relevance, higher engagement, and better response rates. By delivering personalized messages based on user behavior, interests, and stage in the buying journey, your communication feels timely, valuable, and more likely to convert.
- Behavioral and demographic segmentation
- Interest and activity based targeting
- Lead lifecycle segmentation
- Clean and permission based list management
Email Campaign Design & Copywriting
Well designed emails combined with compelling copy improve open rates and click through rates. We create visually appealing, mobile friendly emails that encourage action. Every email is crafted to match your brand voice while guiding readers toward a clear next step, whether it’s clicking, enquiring, or making a purchase.
- Responsive email template design
- Conversion focused email copywriting
- Promotional, informational, and drip emails
- Brand consistent messaging
WhatsApp Marketing & Broadcast Campaigns
WhatsApp allows instant, high-engagement communication. We use it strategically to deliver timely updates, offers, and reminders without spamming users. Our approach focuses on relevance and consent, ensuring messages feel helpful and conversational while driving quick responses and stronger customer trust.
- WhatsApp broadcast campaigns
- Promotional and transactional messages
- Customer updates and alerts
- Personalised message formats
Automation & Trigger-Based Messaging
Automation helps scale communication while staying personal. We set up automated workflows that respond to user actions and behaviors. These timely, trigger-based messages reach customers at the right moment, improving engagement, reducing drop-offs, and increasing conversion rates without manual effort.
- Welcome and onboarding messages
- Abandoned cart reminders
- Follow up and re engagement messages
- Post purchase communication
Performance Tracking & Optimization
Tracking performance ensures every message contributes to business growth. We monitor key metrics and optimize campaigns for better engagement and ROI. Regular analysis helps identify what resonates with your audience, allowing us to refine messaging, timing, and targeting for consistently improved results.
- Open and click through rate tracking
- Conversion and response monitoring
- Campaign performance analysis
- Continuous optimization and reporting
Proven Campaign Process
Our Email & WhatsApp Marketing Process - Step by Step
Account & Audience Audit
We review your existing lists, messaging approach, and customer touchpoints.
01
Campaign Planning & Content Strategy
We design a structured communication plan aligned with your business goals.
02
Design, Copy & Setup
We create templates, write messages, and set up campaigns and automation.
03
Campaign Launch & Monitoring
Messages are launched with close monitoring of engagement and responses.
04
Optimization & Scaling
We refine content, timing, and targeting to improve performance.
05
Reporting & Insights
Clear reports on engagement, conversions, and campaign effectiveness.
06
Growth That Lasts
Why Choose Us for Email & WhatsApp Marketing
Choosing the right messaging partner ensures your communication adds value instead of becoming noise. At Addinfi, we focus on strategic, compliant, and performance-driven messaging that supports long-term business growth.
Data Driven Messaging Strategies
Permission Based & Compliant Campaigns
Experienced Digital Marketing Professionals
ROI Focused Communication Planning
Proven Results
Case Studies
Before
After
Ankit Pulps & Boards Pvt. Ltd.
Manufacturing Industry
For Ankit Pulps & Boards Pvt. Ltd., our SEO work began with technical improvements and content optimization to strengthen their online presence in a competitive industrial sector. Over time, their website experienced a steady rise in search visibility, leading to consistent growth in impressions and organic clicks. As more relevant users began discovering their products through search, engagement levels improved, and their website started attracting more business-focused enquiries from across different regions.
Organic Clicks: 36.8%
Search Impressions: 457%
Increased Conversions
Benefits of Our Email & WhatsApp Marketing Services
Our Email & WhatsApp Marketing services help businesses build meaningful customer connections through direct and personalized communication. These channels deliver higher engagement rates compared to many other digital platforms and provide measurable results.
Businesses benefit from improved customer retention, faster communication, better lead nurturing, and higher ROI. With automation and segmentation, campaigns become more efficient while maintaining relevance and consistency across the customer journey.
Let’s Get Started
Ready to Engage Your Audience More Effectively?
Your customers check emails and WhatsApp every day. Let’s make your messages count.
Know Before You Start
Frequently Asked Questions
Do I need customer consent for WhatsApp marketing?
Yes. WhatsApp marketing requires explicit user opt-in. We help ensure campaigns follow compliance and best practices.
How soon can I see results from these campaigns?
Engagement improvements can be seen within weeks, while consistent conversions build over time with optimized campaigns.
Can Email and WhatsApp marketing work together?
Yes. When combined, they create a powerful communication strategy covering both long-form and instant messaging.
Is this suitable for small businesses?
Absolutely. With proper targeting and automation, Email & WhatsApp marketing is highly effective for small and growing businesses.